Public service

  1. Strikes and lockouts reduced applications to Danish public service programs
    Study analyzes how labor strikes and lockouts in Denmark's public sector deter applications to nursing and teacher education programs using synthetic control methods.
  2. Accessibility was the strongest e-governance factor in service delivery
    Study of e-governance effectiveness in Zanzibar finds digital accessibility most critical for public service delivery, followed by resource utilization and accountability mechanisms.
  3. Networks, trust, and reciprocity shape public service collaboration
    Qualitative examination of bureaucratic collaboration in Colombian public administration reveals professional networks and reciprocal trust as foundational mechanisms sustaining interagency.
  4. Bangladeshi taxpayers report poor service and tax office hassles
    Cross-sectional survey of Bangladeshi income taxpayers examining relationships between tax administration experiences, public service quality perceptions, and taxpayer attitudes toward taxation.