Focal Interest
Focal Interest

Crisis management

  1. Emergency call accessibility is linked to crisis preparedness
    Analysis of emergency call accessibility for disabled persons across EU member states and its role in crisis management preparedness and resilience.
  2. Misleading crisis communication increases brand avoidance in hospitality greenwashing cases
    Study reveals how misleading crisis communication in hospitality greenwashing increases brand avoidance. Omission tactics harm more than paltering, with severity moderating effects on consumer.