Crisis communication

  1. Media lobbying varied by policy stage and narrative
    Study examines how Finnish business associations strategically use media lobbying during public health crisis, analyzing narrative tactics and timing across policy stages.
  2. Misleading crisis communication increases brand avoidance in hospitality greenwashing cases
    Study reveals how misleading crisis communication in hospitality greenwashing increases brand avoidance. Omission tactics harm more than paltering, with severity moderating effects on consumer.